Refunds

Thank you for supporting Soft Chaos Studio.

Because our products are digital downloadable files, all sales are final once your purchase has been completed.

Due to the nature of digital products, we do not offer refunds, returns or exchanges after a file has been purchased, downloaded or accessed.

Digital Product Notice

Please make sure you read the product description carefully before purchasing. Each listing will explain what is included, the file format, and whether the item is printable, editable, or for digital use.

Our products may include items such as printable planners, journals, worksheets, templates and digital downloads.

Download Problems

If you have any trouble accessing, downloading or opening your files, please contact us and we will gladly assist you.

We want you to receive what you paid for and will do our best to help resolve any technical issue as quickly as possible.

Important Notes

Soft Chaos Studio products are digital items only. No physical product will be shipped.

Colours may vary slightly depending on your screen, printer and paper choice.

All products are for personal use unless stated otherwise in the product description.

Need Help?

If you experience any problem with your download, please contact us at:

mandie@softchaos.ririscreativestudio.com

We’re happy to help. 💛